FREQUENTLY ASKED QUESTIONS
Once you order, we’ll ship it out to you within 24 hours of you ordering it.
We ship express, so, depending on where you live in Australia, it’ll be on your doorstep between a few days to a week.
You receive your order details primarily through the email address you use with your order. Sometimes these can fall through the cracks and don’t reach you for some reason or another. If this happens, feel free to send us an email and we’ll push it on through to you.
We offer a 100% money back guarantee if you’re unsatisfied with our product.
Just send us an email explaining the situation and we’ll issue a refund through our payment processor.
Please allow a few days for the payment to go through, as there can be a bit of a delay.
Sure. We’ll send you the tracking number through email. If it doesn’t come through, feel free to send us an email and we’ll send it through directly to you.
Sadly, we only ship to Australia, since we’d rather not dealing with the restrictions of selling products overseas.